Our shipping Policy

Order & Shipping Policy: What You Need to Know

 

At The Electronic Store and More, we want to ensure you have a smooth shopping experience from the moment you place your order to when it arrives at your doorstep. Below, you’ll find important information about our order processing, shipping, cancellations, and how to handle any issues that may arise.

 

Order Processing Time

 

Once you place your order, please allow 3 to 7 business days for processing and production before your order is shipped out. This processing time allows us to ensure that your items are carefully packed and ready to go.

 

Shipping Time

 

• Average shipping time: 5–8 business days.

• Please note that this is an estimate and actual shipping times may vary based on the shipping method and location.

 

We understand that timing is important, but sometimes circumstances beyond our control (such as weather, natural disasters, or holidays) may cause shipping delays. While we strive to get your package to you as quickly as possible, please understand that delivery delays caused by the shipping carrier are not under our control. Unfortunately, we do not guarantee the exact delivery date as delays may occur.

 

Can I Cancel My Order?

 

You can cancel your order without any penalties! Simply email us within 24 hours of placing your order, and we’ll cancel it for you.

 

If your order has already been shipped, unfortunately, we cannot cancel it at that stage. But don’t worry – if this happens, just let us know, and we’ll help guide you through the next steps.

 

What If I Entered the Wrong Address?

 

We understand that mistakes happen! If you’ve accidentally entered an incorrect address during checkout, no worries. Simply reply to your order confirmation email with the correct address, and we will make the necessary changes within 24 hours of your order being placed.

 

What If My Item Arrives Damaged?

 

We take great care to ensure your order is safely packed and shipped, but occasionally items may be damaged during transit. While rare (about 1 in 1000 packages), it does happen due to handling by the mail carrier.

 

If your item arrives damaged:

Order & Shipping Policy: What You Need to Know

 

At The Electronic Store and More, we want to ensure you have a smooth shopping experience from the moment you place your order to when it arrives at your doorstep. Below, you’ll find important information about our order processing, shipping, cancellations, and how to handle any issues that may arise.

 

Order Processing Time

 

Once you place your order, please allow 3 to 7 business days for processing and production before your order is shipped out. This processing time allows us to ensure that your items are carefully packed and ready to go.

 

Shipping Time

 

• Average shipping time: 5–8 business days.

• Please note that this is an estimate and actual shipping times may vary based on the shipping method and location.

 

We understand that timing is important, but sometimes circumstances beyond our control (such as weather, natural disasters, or holidays) may cause shipping delays. While we strive to get your package to you as quickly as possible, please understand that delivery delays caused by the shipping carrier are not under our control. Unfortunately, we do not guarantee the exact delivery date as delays may occur.

 

Can I Cancel My Order?

 

You can cancel your order without any penalties! Simply email us within 24 hours of placing your order, and we’ll cancel it for you.

 

If your order has already been shipped, unfortunately, we cannot cancel it at that stage. But don’t worry – if this happens, just let us know, and we’ll help guide you through the next steps.

 

What If I Entered the Wrong Address?

 

We understand that mistakes happen! If you’ve accidentally entered an incorrect address during checkout, no worries. Simply reply to your order confirmation email with the correct address, and we will make the necessary changes within 24 hours of your order being placed.

 

What If My Item Arrives Damaged?

 

We take great care to ensure your order is safely packed and shipped, but occasionally items may be damaged during transit. While rare (about 1 in 1000 packages), it does happen due to handling by the mail carrier.

 

If your item arrives damaged:

1. Please contact us as soon as possible with your order number and a picture of the damaged product.

2. Once we receive this information, we will send a replacement to you free of charge!

 

We strive to resolve any issues promptly so that you can enjoy your purchase without hassle.

 

Have More Questions?

 

If you have any additional questions that haven’t been answered here, we’re happy to help! Please feel free to contact us directly, and we will do our best to respond within 24 hours.

. Please contact us as soon as possible with your order number and a picture of the damaged product.

2. Once we receive this information, we will send a replacement to you free of charge!

 

We strive to resolve any issues promptly so that you can enjoy your purchase without hassle.

 

Have More Questions?

 

If you have any additional questions that haven’t been answered here, we’re happy to help! Please feel free to contact us directly, and we will do our best to respond within 24 hours.